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AllTerra Technical Support is here to help

AllTerra Central's knowledgeable technical support experts - Level 2, Field-Certified, Survey and GIS Technicians - are ready to help you with any questions you have. With over 20+ years of surveying field experience with Trimble products, you can trust that we can help you with almost every technical question you have. Every day we help customers with issues ranging from:

GPS - Rover is not getting radio connection, limited range on your rover radio, base is not transmitting and Bluetooth issues.
Robotic Total Station - Data collector not connecting with the robot, limited range with the robot, prism isn't being tracked.
Conventional Total Station - Data collector not communicating with the instrument or how to change the baud rate or a prism constant.
VRS Issues - Can't connect to the VRS network, login fails when survey starts or stays in float after the survey is started
Data Collector Issues - How to Bluetooth devices, how to create a survey style or touchscreen stops working.

Need help now? Call our Technical Support Hotline at 866.565.4936 or email techsupport@allterracentral.com

Introducing BILLY RAY'S TECH TALK
Introducing BILLY RAY'S TECH TALK by AllTerra, featuring in-depth reviews of the latest Trimble equipment and tips and tricks to help you.
Our first video takes a look at the new Trimble X7 and it's essential features. 

Technical Support Library
Need to walk through it step-by-step? Visit our Technical Support library of information and relevant documentation for your Surveying, GIS and Marine equipment questions. Find answers by browsing helpful articles and YouTube videos. You can also ask questions.
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